Care & Cleaning

Keep it fresh, keep it ready.

Caring for a Lem device takes 30 seconds. Here's the routine — before, after, and every now and then — so it stays as good as the day it arrived.

Before each use

  • 1 · Wash hands

    Warm water and unscented soap. Skip anything with antibacterial alcohol — it can dry the silicone surface over time.

  • 2 · Rinse the device

    30 seconds of warm running water. If you'd like, a drop of mild fragrance-free cleanser (we ship one) — never use rubbing alcohol or abrasives.

  • 3 · Pat dry

    Soft cotton or microfiber. The Lem is IPX7, so a few water droplets are fine, but dry the charging port before docking.

After each use

  • Rinse → cleanser → rinse

    Quick warm rinse, a drop of toy cleanser, gentle massage with fingertips, full rinse. 60 seconds total.

  • Air dry on the included tray

    Don't dry near a heater or in direct sun — UV degrades silicone over years. Counter or shelf is fine.

  • Store in the silk pouch

    Every device ships with a breathable pouch. Keep the device alone, away from other silicone products, to prevent any cross-reactivity.

Maintenance specs

IPX7

Fully submersible 1m / 30 min

60 s

Daily clean ritual

1 yr

Recommended deep clean cadence

30 ° C

Max water temperature

Charging & storage

The Lem charges via the included magnetic base — no exposed contacts, dust-resistant, water-safe. A full charge takes 90 minutes via USB-C and lasts up to 120 minutes of use.

Travel: the included silk pouch is TSA-friendly. We recommend the travel lock (hold the button for 5 seconds) to prevent accidental wake-ups. Storage long-term: if you're not using it for a few weeks, top up to ~50% charge before storing — keeps the battery healthy.

Something feels off — quieter than usual, slow to charge, or a small mark on the surface? Email [email protected] with your order number and a photo. We'll diagnose and replace under warranty if needed.

Contact care